Your privacy is important to us. This notice (Privacy Notice) applies to personal information we collect from you when you use this site. Here you’ll find information on how we treat data that we collect from visitors to our website.
At Go Plumber, we are committed to maintaining the trust and confidence of our visitors to our web site.
For the purposes of the Data Protection Act 1998 (the Act) and the EU General Data Protection Regulation (“GDPR”), the data controller is Go PlumberInformation we may collect from you:
We may collect and process the following information about you:
Unless we say otherwise below, we’ll use your personal information on the basis that it’s within our legitimate interests in operating and maintaining the site and providing you with site functionality and related services.
Quote or enquiry for a service.
Your personal data is provided to our service partner(s) who will quote on their product or service. They will only use your data in respect of the quote you have asked for. The data comprises of your name, telephone number (if provided), email address and postcode.
Your personal details will only be used to send you notifications you have requested and for no other purpose.
Your personal data is not shared with any third-parties.
“Partners” are defined as companies utilising Go Plumber marketing technology.
We process your data under the ‘contract’ basis of GDPR.
We use information held about you in the following ways:
We use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
We do not sell your sell or provide your data to external companies.
We may collect information about your computer (or mobile device), including where available your IP address, operating system and browser type, for system administration or for our own commercial purposes. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
We keep information in line with our data retention policy. For example, we’ll keep quote information for a maximum of 12 months to provide our clients with billing and analytical information. We may also keep the information for our legitimate purposes, such as responding to enquiries from you or billing enquiries from our service providers. You may request a copy of our data retention policy by calling us
Your data will be stored on our secure servers inside the European Economic Area (“EEA”).
There may be times when the data we collect from you may be transferred to and stored in locations outside the European Economic Area (EEA). When we do this, we’ll ensure it has an appropriate level of protection and that the transfer is lawful.
You have several rights under the law which include;
We use a range of measures to keep your information safe and secure which may include encryption and other forms of security. We require our staff and any third parties who carry out any work on our behalf to comply with appropriate compliance standards including obligations to protect any information and applying appropriate measures for the use and transfer of information.
Last updated 17/05/18